Operations overview
Here’s what needs your attention — and what JollyProp is already handling.
Agents runningYour attention queue
Approvals and exceptions that cannot move forward without you.
Portfolio status
Active workflows
Where every active maintenance case is right now.
Welcome to JollyProp
A few quick steps to get JollyProp working for your properties.
Maintenance cases
Routine work moves quietly. Exceptions, approvals, and status changes stay easy to find.
Properties
Manage the property and unit records JollyProp uses to resolve residents, owners, vendors, and maintenance work.
People
Residents and owners that JollyProp resolves and keeps in the loop.
Vendors
Manage approved service providers and preferred vendors used by maintenance workflows.
Vendor payments
Completed vendor tickets appear here as payment due. Record payments made directly by owners and ask vendors to confirm receipt. JollyProp never handles the funds.
Decide what JollyProp can do
Answer a few questions to set clear maintenance instructions. You will review everything before any changes take effect.
How would you like to begin?
Choose the option that feels easiest. You can review and change every answer before creating a draft.
Bring in your written policy
JollyProp will use it to fill in the setup questions. Nothing will be published automatically.
Learn more
JollyProp looks for practical instructions such as spending limits, who approves repairs, and which vendors to use. You will still check every answer before a draft is created.
When can JollyProp approve repair work?
Set the guardrails for routine repairs. These choices apply to all properties unless you add an exception later.
Learn more about the spending limit
This is the highest total repair estimate JollyProp may approve without asking. It includes labor, materials, taxes, service fees, and diagnostic charges listed in the estimate.
How should JollyProp handle maintenance?
Choose how vendors, emergencies, and resident updates should work.
Does any type of work need a different rule?
Most clients can skip this step. Add an exception only when a trade—such as electrical or HVAC—needs different approval instructions.
Trade exceptions
An exception changes the rule only for the trade named on the card.
Learn more about exceptions
Example: your main limit is $500, but you want every electrical repair approved by the owner. Add an Electrical exception and choose “Always require owner approval.” Other work will continue to follow the $500 main limit.
Check what JollyProp will do
Read the summary below. You can go back and change any answer before creating a draft.
Your policy summary
This is a preview. Your active policy has not changed.
Optional: test an example
Enter a type of work and estimated cost. JollyProp will show which rule applies.
Agents
Workflow specialists working behind one JollyProp account—not additional teammates or user seats.
Activity
A clear history of maintenance, messages, approvals, and team updates.
Integrations
What PMS and communication systems are connected, and their health.
Billing & plan
Your plan, portfolio doors, and billing details — managed securely through Stripe.
Your available plan
Every plan includes the complete JollyProp experience. Your capacity tier matches your active portfolio, and all three self-service plans include a 30-day free trial.
Choosing a paid plan starts billing today and ends your free trial early.
Payment & invoices
Update payment methods, view invoices, and manage cancellation in the secure Stripe Customer Portal.
Settings
Organization, appearance, alerts, users, roles, and communication configuration.
Stay ahead of what needs attention
Approvals, maintenance exceptions, billing issues, and important account updates.
How can we help?
Find clear answers about using JollyProp, or talk with support.
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JollyProp Support
Product help grounded in the JollyProp Help Center.
My Tickets
Track requests and continue conversations with JollyProp Support.